Evaluation Submitted Successfully

Evaluation committed to Ahmed Al-Mansoor’s operational profile for quality calibration.

QA Score verified Passed Benchmark

92 / 100

timer Completed in 6m 42s

Channel & Queue

support_agent Voice (Customer Care)

Interaction Reference

tag call_session_9928174a

Critical Failures

check_circle 0 Violations

High Severity Flags

warning 1 Flagged Item

Audit Finalized schedule Today, March 02, 2025 • 11:28 AM

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Mona Al-Shehri Non-Voice — Partner Care • Session #TN-44091